1. Service Scope
These Terms govern your use of the Nex-er customer tracking portal. The portal provides parcel status visibility based on verified tracking credentials and is intended for lawful, personal, and authorized use only.
2. Identity Verification
To protect parcel information, you must provide accurate tracking and phone details associated with the shipment. Nex-er may deny access where submitted details do not match parcel records.
3. Acceptable Use
- Do not attempt unauthorized access to parcels that do not belong to you.
- Do not misuse, copy, or redistribute portal data for unlawful activity.
- Do not interfere with the portal's security, availability, or normal operation.
4. Data Accuracy and Availability
Tracking updates are provided on a best-effort basis and may be delayed by operational or connectivity factors. Nex-er does not guarantee uninterrupted real-time updates at all times.
5. Limitation of Liability
To the maximum extent permitted by law, Nex-er is not liable for indirect or consequential loss arising from use of this tracking portal, including delays, interruption, or incomplete status information.
6. Changes to Terms
Nex-er may update these Terms to reflect legal, security, or service improvements. Continued use of the portal after updates constitutes acceptance of the revised Terms.
7. Contact
For questions regarding these Terms, contact Nex-er support through your parcel service provider or official support channels.