1. Overview
This Privacy Policy explains how Nex-er processes customer information within the secure parcel tracking portal. We use only the data necessary to verify identity and provide shipment status.
2. Information We Process
- Tracking number and phone number submitted for verification.
- Parcel tracking status and delivery event details tied to verified access.
- Technical request metadata needed for security, fraud prevention, and service reliability.
3. Why We Process Your Information
- To verify your identity before showing parcel details.
- To deliver secure parcel updates and role-based visibility.
- To detect abuse, improve security, and maintain platform performance.
4. Data Sharing
We do not sell personal information. Data is shared only with authorized logistics operators, service providers, or legal authorities when required for operational, legal, or security purposes.
5. Security and Retention
Nex-er applies technical and organizational safeguards to protect tracking data. Information is retained only as long as needed for service delivery, auditing, legal obligations, and dispute handling.
6. Your Choices
You may request clarification or correction of personal data through your parcel provider or official Nex-er support channels, subject to applicable legal and operational limits.
7. Policy Updates
We may update this Privacy Policy from time to time. Updated versions become effective when posted on this page.